Our Support Services team provides you with 24x7x365 single point of support via telephone and web support for level 1, 2 and 3 incidents and a service desk that owns any incidents from triage to resolution, simplifying issue resolution. We can also provide local hardware and software support so youâ€™re up and running as soon as possible.
With robust reporting and analysis and flexible service level agreements, we are focused everyday on delivering exceptional service and meeting the needs of our customers. Our services include:
More than 100,000 restaurants rely on NCR Aloha POS solutions every day. The result - smoother operations, easier on-the-go management and happier customers.Â