Aloha POS Tech Support

Our Support Services team provides you with 24x7x365 single point of support via telephone and web support for level 1, 2 and 3 incidents and a service desk that owns any incidents from triage to resolution, simplifying issue resolution. We can also provide local hardware and software support so you’re up and running as soon as possible. 

With robust reporting and analysis and flexible service level agreements, we are focused everyday on delivering exceptional service and meeting the needs of our customers. Our services include:

  • Call Center - in-bound and out-bound, web and telephone based 
  • On-site support.
  • Detailed call reduction and continuous improvement and recommendations.
  • Flexible service level agreement.